Returns

30 Day Money Back Guarantee

Satisfying our customers is a business philosophy that we respect, practice, and emphasize at Your Pro Golf Shop.

When you make a purchase from us at Your Pro Golf Shop, no sell is final until you inspect your purchase.

Golf Components and Golf Accessories 30 Day Money Back Guarantee

Golf Components shafts & grips. Components must be returned in new, unused condition within 30 days from the delivery date.
Shafts that have been cut or tip prepped are not returnable.
Partial component sets are not returnable. Golf shaft sets such as taper tip .355 3 thru PW must be returned complete.
Special order on non-stock shafts or grips are not returnable
Accessories must be returned in new, unused condition.
Your Pro Golf Shop will not refund partial packs of accessories
Shipping cost for shipping products to the customer is not refundable.
Customer will pay shipping cost for returning to Your Pro Golf Shop.

Training Aids Money Back Guarantee

Training Aids must be returned unused within 7 days from delivery.
Must be returned in the original packing.

Products Not Returnable

Golf shafts that have been cut or tip prepped
Non stock special order products

Need To Return A Product

To return a product at Your Pro Golf Shop, you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our service department by telephone or e-mail. No returns of any type will be accepted without an RMA.

We recommend using a carrier such as USPS, UPS or FedEx which has tracking is included. United States Postal Service offers insurance and tracking however may cost extra. UPS and FedEx tracking is included and insurance is included free for the 1st $100.00.

Shipping insurance is not required but recommended. Customers are required to appropriately package any return, Your Pro Golf Shop is not responsible for damaged return shipments.

To Request an RMA Number

By Phone: 1-877-809-7928 Monday - Friday 9am - 5:30pm Eastern Standard Time
By email 24-7 [email protected]
On Holidays please allow for the next business day for a response

We'll need the following information to authorize a return

Customers Name
Invoice and date received
Item returning
Nature of problem

YOUR RETURN VIA COURIER TO THE ADDRESS BELOW with RMA number on package:

Your Pro Golf Shop
9513 Hunters Trail Court
Louisville, KY 40228